FACTS
- Verbal Escalation: Raised voice, insults, sarcasm, or sudden changes in tone signal rising aggression that can quickly escalate into physical violence.
- Boundary Violation: A person stepping too close, blocking exits, or invading personal space is a strong early cue of potential confrontation.
- Direct or Indirect Threats: Statements like “You’ll regret this,” “Watch what happens,” or repeated complaints with hostility indicate imminent risk.
- Physical Agitation: Clenched fists, pacing, rapid breathing, staring, or sudden stillness reflect a shift from frustration to possible action.
- Weapon Indicators: Hands hidden in pockets, reaching into bags, or displaying objects that could be used as weapons […]
This content is for CoAction Insurance policy holders.
To request portal access, send an email to losscontrol@coactionspecialty.com with “Coaction LC Portal” in the subject line and include your policy number in the email body.
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