A safety manager walks into the breakroom on a Monday morning with good news. The company is launching a new training system. Workers will earn points for completing modules, badges for finishing safety topics, and teams will appear on a leaderboard based on completion rates. At first, the reaction is better than expected. People laugh about it. A few competitive employees start checking their standings. Supervisors like that overdue training is suddenly visible. The safety manager finally sees a spike in course completions. Senior leadership sees the dashboard and calls the rollout a success. Then something quieter happens. Some workers start clicking through […]