Mobile-first learning can remove travel, scheduling, and connectivity barriers. Its value does not come from squeezing a desktop course onto a phone. It comes from designing training around the conditions in which field workers learn and perform. A maintenance manager needs 36 employees to complete a refresher before a new piece of equipment is placed into service. The workers are spread across four locations and three shifts. Several are contractors. One crew is working at a remote site with unreliable internet access. Bringing everyone together would require travel, relief coverage, overtime, and at least two delayed starts. The organization already owns online […]