Picture a maintenance crew at a busy distribution center in Ohio. A worker notices a pallet stacked a little higher than usual. He thinks about saying something but doesn’t. Later that week, the same pallet tips during unloading, narrowly missing another worker. No one is hurt, so the incident gets brushed off with nervous laughter. Yet everyone knows what really happened. A hazard was there, it was noticed, but the system of awareness and response wasn’t strong enough to turn observation into action.  This is where the concept of human performance and risk awareness comes alive. The best safety systems in […]