Key Takeaways:

• Realizing the presence of customer service in every position of the workplace
• Learning strategies to improve customer service
• Identifying measures that can be taken to go the extra mile in customer service

Course Description

In every job there is an exchange being made between people, which is why customer service is so critical. Typically, customer service is used to refer to interactions with complaints, dealing with customers face-to-face, or actively selling products, but customer covers a far larger scope than you may realize. Customer service is everywhere in the workplace. There are the examples listed before, but customer service is […]