FACTS

1. Employees report not being given clear directions managers are not comfortable communicating with the employees in general. It is clear that there is a need to improve communication in the workplace.
2. The critical problem is that although worldwide surveys continue to confirm the importance of good communication, these same surveys consistently report that prospective and current employees are doing poorly enough to be labeled “deficient” in their communication skills.
3. Much of the HR professional’s success depends on “the ability to understand business functions and metrics within the organization and industry.
4. Only effective communication skills enable HR professionals to make […]

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