There are many different kinds of supervisor/trainer communication skills when delivering staff training and facilitating learning in others.
LISTENING
Knowing how to listen to the people, their opinions, thoughts, their needs and knowing when it’s time to interject to either ask a question to enable awareness, or, to assist them to question something in a way they might not have before. An effective communicator knows when to stop talking and listen to the other person during a conversation. The last thing you want is to be constantly interrupting someone or talking over them when they're trying to speak. This can become incredibly irritating and often […]This content is for CoAction Insurance policy holders.
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